Shipping policy
Thank You for Shopping at NettaPay
We are committed to delivering your order as quickly and safely as possible.
Processing Time
- Handling time: 1–3 business days
- Orders placed on weekends or public holidays are processed on the next available business day.
Delivery Time
- Estimated transit time: 4–7 business days after dispatch
- Total estimated delivery: 5–10 business days from order placement
Delivery times may occasionally vary due to weather, customs, or carrier delays.
Free Shipping on Every Order
We offer free shipping on all orders — no minimum required, worldwide.
Order Tracking
Once dispatched, you will receive a confirmation email with your tracking number.
Late or Missing Orders
- Not arrived within 10 business days? Allow up to 15 days before contacting us.
- Not arrived after 25 days? You qualify for a full refund or free replacement.
Contact Us
Email: info@nettapay.store
Phone: (201) 843-5200
Address: 1 Garden State Plaza Ste 1100, Paramus, NJ 07652, United States
Monday – Friday: 10:00 AM – 6:00 PM (PST)
Saturday – Sunday: 12:00 PM – 5:00 PM (PST)
Response time: 30 minutes – 24 hours